Logistics: Traffic, Deliveries, Lifting & Storage

The Organisers & Venue are doing everything they can to ensure that build up and breakdown runs as smoothly as possible for everyone onsite, but all Exhibitors, Contractors and Suppliers also have a responsibility for this. Below are some ideas that you should be considering:

• All deliveries must be made directly to the official lifting contractor Ceva. You can either then collect these yourself or arrange for the lifting contractor to deliver to your stand. 
• Consider methods to reduce frequency of deliveries.
• Encourage drivers to stay in their vehicles where this does not compromise their safety and existing safe working practice..
• It is essential that all material and freight is kept within the build area and not in the aisles/foyers etc. Build materials/furniture/AV and freight may need to be scheduled for different arrival times.

Want to avoid the traffic queues and potentially save money? Then why not send your goods/stand building materials to the Official Logistics Provider two weeks before the show, who will then deliver them to your stand in time for when you arrive onsite. See section below for more details.

You don’t need your furniture on the first day of build so be considerate of others and plan your deliveries accordingly.  To avoid the risk of furniture and dressing items being turned away during the first few days of build, why not arrange for these items to be stored with the Official Logistics Provider until you are ready for them?

No one enjoys getting stuck in exhibition traffic and it is very easy for courier drivers to refuse to deliver your items.  Therefore contact the Official Logistics Provider  who would be more than happy to manage this for you instead.  Give them a call to see how they can help ensure a smoother onsite experience for you and your team.

If Brexit will have an impact on you delivering items to and from the exhibition then please click here for advice and guidance from the Official Logistics Provider who are more than happy to help with any further queries.

By preparing in advance and shipping early you are reducing the risk of delays or even your goods not turning up on time.  Don’t risk it, act now and book Advanced Warehousing.

The organisers can not take responsibility for anyone’s deliveries/shipments.  They are also unable to provide EORI numbers.  Do make sure that you check the guidance and speak to the Official Logistics Provider.

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BCB London is located on the ground level of Tobacco Dock and our loading and unloading access points are Loading Bay 1 & Loading Bay 2. Please be mindful of which one you are allocated when you book your vehicle into the schedule. 

The vehicle booking system will be available 3 weeks before build up.

It is very important you plan in advance and book the slots required – please note, this information is dependent on your build plans. 

Bookings are done on a first come-first serve basis.

In order for things to run smoothly, please remember the following points:

• Vehicles without a time slot will be turned away.
• Stick to your time slot and do not arrive in advance of your booking start time.
• Please follow the instructions of Tobacco Dock Traffic Staff.

Parking

If you have small hand carriable goods, there is the option to book your car into the Yellow Park car park (see location on parking map) and carry your items to the car.  This will prevent you from getting caught up in the general event traffic. Pre-booking is absolutely essential as spaces are limited.

Trollies are not available to hire onsite so please ensure that you provide your own.

On show-open days, we strongly advise travelling to and from the venue via public transport. However, if essential to travel by car there is a very limited amount of car parking available in the Yellow Park Car Park which must be pre-booked (as above), alternatively, other local car parking information, as well as all other travel information, can be found on the Tobacco Dock website.

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All deliveries to the show, must be addressed to:

[Exhibitors Name]

c/o CEVA Showfreight

Hall / Stand Number

BCB London 2025

Wapping Lane, Dock, Tobacco Quay

London

E1W 2SF

PLEASE NOTE that the Venue nor the show Organisers will accept or sign for any deliveries. All courier deliveries will be directed to the Official Logistics Provider.                 

Want to avoid any exhibition traffic and save time?

Then we strongly recommend that you consider booking the Advanced Warehouse option with the Official Logistics Provider. Send your goods around two weeks before the show and they will be stored and delivered directly to your stand when you are ready for it. It will not only save you time but could also save you money.  Speak to the Official Logistics Provider now to see how they can help.

Can I use my own courier?

Yes you can but in our experience we do suggest that you consider using the Official Logistics Provider for the following reasons:

• Couriers find it difficult to navigate the venue traffic systems and often struggle to find specific stands within halls.
• Risk of courier drivers getting caught in exhibition traffic and not wanting to wait.
• They sometimes leave deliveries without signatures.
• Any deliveries that arrive before tenancy begins will be turned away.
• We do not allow couriers into the venue so items will need to be left with the official logistics provider.
• The organisers and venue will not accept or sign for any deliveries on your behalf.

So to avoid the stress of wondering whether your goods will arrive in time, speak to the Official Logistics Provider and see how they can help and manage this on your behalf.

Please click here for the Official Logistics provider website and order form.

If you do decide to use your own courier company make sure that they have the correct address above.  Direct deliveries must not arrive at the venue before Saturday 28 June - they will be returned to your local logistics/carriers depot. If there is no one at your stand to receive your delivery, and on the rare chance that the delivery is accepted at the Venue then please be aware that there may be an additional handling fee from the Official Logistics Provider.

If it is necessary for you to have a delivery made during the show open period, please ensure that this is made prior to the show opening. 

Please do take the time to speak to the Official Logistics Provider who are very experienced in handling exhibition freight and will have cost effective solutions to make your planning experience both pre-show and onsite a lot easier so your time can be spent on more important things.

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Forklifts and lifting equipment are not allowed inside Tobacco Dock. If you require help unloading and getting materials to your stands please contact our Official Logistics Provider.

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Be considerate of others and keep the walkway around your stand clear at all times. Space Only contractors should not be delivering furniture and stand dressing items until there is sufficient space within the stand area to store them.  Items left in the walkway run the risk of being removed either by the Official Logistics Provider or cleaning team which will incur charges that will then be passed directly back to either the stand contractor or exhibitor.

To avoid this risk why not ask the Official Logistics Provider to store any items until you are ready to receive them on your stand? Delaying the delivery of furniture and dressing items will have a positive impact ensuring a smoother onsite experience for everyone, for example;

• Everyone on site can move more easily around the show floor
• The Official Logistics Provider can deliver freight quicker to stands
• Creates more space for your team to work
• Allows venue cleaners to sweep the aisles more regularly which will help to ensure a clean show for your clients on opening morning

No excess stock, literature, or packing cases may be stored around or behind your stand. If you require storage whilst on site at the exhibition (e.g empty cartons, boxes, literature etc.), please contact the Official Logistics Provider for a quote. They will collect items from your stand, store them and promptly return them to you during breakdown. 

Be sure to collect packing labels from the Official Logistics Provider during build-up. If packing materials are found un-labelled onsite, it may be treated as waste and removed.

Onsite Storage of Stock

CEVA Logistics are providing a storage area for exhibitors to store their stock. Please contact Ceva directly to arrange this. Due to limited space, this will be available on a first come first serve basis.

Stock delivery / replenishment

CEVA Logistics can only make deliveries to replenish stock either one hour before the show opens or one hour after the show closes. Forktrucks, pallet trucks and trollies are NOT permitted in the show during open periods.

Whilst every precaution is taken to ensure the safety and security of the storage areas, we cannot accept any responsibility whatsoever for any, loss or damage or any consequential losses which may befall on your property. Please refer to the Security Section for further information. 

You must not begin removing items from your stand until the exhibition is closed and all visitors have left the hall. 

Trolleys will not be allowed on the exhibition floor until after this time. 

Please do not leave any goods unattended on your stand at this time. Breakdown is a busy period and your property is particularly vulnerable to theft and damage at this time. If you have arranged for a courier to collect items from your stand, please ensure that you are there to meet them. 

The organisers cannot be held responsible for any loss or damage to your goods.

All items must be removed from Package Stands by 1930 on Tuesday 1st July.

Dismantling may not start until 2000 on Tuesday 1st July. Therefore, contractors will not be permitted to enter the halls until this time.

Priority Empty Cases: Returns start from 1800 on Tuesday 1st July.

Standard Empty Cases: Returns start from 0800 on Wednesday 2nd July.

Any exhibitor leaving any exhibits and personal effects at the end of the show do so at their own risk. It is recommended that you make suitable arrangements with the Show Security or Ceva Logistics.

Halls must be clear of exhibitors, stand contractors and stand fittings including waste material by 1500 on Wednesday 2nd July.

Exhibitors will be charged for any carpet tape or stand construction materials left by their contractors.

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